How do I log in to the Tenant Portal for the first time?

Go to the Tenant Portal login page, click 'Sign Up', and follow the prompts to create your account using the email address on file with our office.

What features are available in the Tenant Portal?

You can view your lease agreement, check your rent balance, review payment history, submit maintenance requests, and update your contact information.

What payment methods can I use for rent?

The Tenant Portal accepts credit cards, debit cards, and ACH bank transfers. You can also set up automatic recurring payments.

How do I request maintenance through the portal?

Log in to the Tenant Portal, navigate to the 'Maintenance Requests' section, and complete the form with details about the issue. You can also upload photos to help our team respond quickly.

What should I do if I forget my Tenant Portal password?

Click 'Forgot Password' on the login page, enter your registered email address, and follow the instructions in the password reset email.

Tenant Portal | Rochester Property Management Group

Login for Tenants

Please use the login button below to view your lease, account balance, and to make one-time or recurring payments.

We accept all major credit cards in the Tenant portal. You do not need a PayPal account.

Link opens in a new tab. Login

How to Use the Tenant Portal

How to do a Password Reset

If you have already provided your email address but need us to resend your login details, please:

1. Click on the above Login button
2. Enter your email address
3. Click Forgot Password
4. Check your Inbox for a welcome email containing your temporary password

As always, if you have any questions or need assistance, please don’t hesitate to contact our office. Contact Us

Rochester Property Management Group is a division of
A Condominium Management Company, Inc. – aCondoMgt.com.

Modern multi-story residential building with brick façade and spacious balconies, located in Rochester, NY. Ideal for property management, apartments, and rental services.

Scenic aerial view of a tranquil village in Rochester showcasing charming houses, lush greenery, and fall foliage. Perfect for property management and real estate services in the Rochester area.

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