Make a One Time Payment

Hi everyone, it’s Vanessa, your receptionist over at Rochester Property Management Group.

  • In this video, I will guide you through the process of setting up a payment in your portal.
  • I will show you how to access the owner portal, log in, view your current balance, and schedule a payment.
  • I will also explain the different payment methods available and the associated fees.

By the end of this video, you will have all the information you need to easily manage your payments through the portal.
https://www.loom.com/share/9f19263c3d2b4f21a77edfd3fe9492dc?sid=9be3decc-14fa-4636-ab73-766e76e3f996

Set up Automatic Payments

Hi everyone, it’s Vanessa again and today I am back to show you how to set up auto pays. Last time I showed you how to make a one-time payment, but today we’re going to go with the auto pay option.

In this video, I will guide you through the step-by-step process of setting up auto pay on the Rochester PMG website. By the end of this tutorial, you will be able to ensure that your monthly dues are automatically deducted on the same day, providing you with peace of mind.

No action is required from you, just follow along and learn how to set up auto pays effortlessly.
https://www.loom.com/share/20859b8921da439fb8920bb4fe565851?sid=f17fa2f6-8fbc-4431-bf24-a0bf0506b024

Edit or Delete Automatic Payments

We are back with another great portal tip, how to edit or delete your autopayments.

Get those payments adjusted so your mind can be at ease to enjoy another beautiful day!
https://www.loom.com/share/cd106f890b9641ed9b86eda3f70fb5b4?sid=badaa49c-7559-4e22-a2fc-7933dce842ed

Community Contacts

Lets get to know each other, neighbors!

This video will show you how to find neighbors in your community on your online portal and how to share your information with them too!
https://www.loom.com/share/ba6b5bb896a84ccdbff8c08288c765ea?sid=ba629403-d512-4dbd-8713-b9622918bd41

Password Reset

If you have already provided your email address but need us to resend your login details, please visit our website at www.Rochesterpmg.com. On the homepage:

  1. Hover over the Services tab
  2. Click on the Owner Services tab
  3. Click on the Login button
  4. Enter your email address
  5. Click Forgot Password
  6. Check your inbox for a welcome email containing your temporary password

As always, if you have any questions or need assistance, please don’t hesitate to contact our office.

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